Director, Software Management Program

Gladys Mercier

Source: College of Engineering

Contact Info:
Carnegie Mellon University
Silicon Valley
Building 23 (MS 23-11)
Moffett Field, CA 94035

Office: B23 #121A

Phone: 650-335-2820







Gladys M. Mercier is the Director of the Software Management program at Carnegie Mellon Silicon Valley and a certified Project Management Professional (PMP). Gladys has 12 years of software engineering experience with a focus on industrial automation systems for steel manufacturing. She has served in the roles of developer, designer/architect, tester, trainer, team lead and project manager. She has developed and taught software project management courses, been a teaching mentor, and developed repeatable mentoring processes.

Ms. Mercier earned her bachelor's degree in computer science from the University of Pittsburgh and both her M.S. in software engineering as well as her M.B.A. from Carnegie Mellon University.

Areas of Interest

Software management


B.S., Computer Science, Univeristy of Pittsburgh
M.S., Software Engineering, Carnegie Mellon University
M.B.A., Carnegie Mellon University